Preparation date: May 2023 Version: 1
The provider of the services described in this Financial Services Guide (FSG) is Forex Platinum Trading Pty Ltd (ABN: 21 661 961 431) (Forex Platinum Trading, we, us, our) as an Authorised Representative (AR: 001303503) of Network Influencer Pty Ltd (t/a FZeroZero) (ABN: 12 108 915 233) (AFSL: 282288) (the Licensee).
This FSG helps you understand and decide if you wish to use the financial services we offer. This FSG has been prepared to provide you with general information about the service we offer.
This FSG is an important document and contains information regarding:
The Licensee is the authorising licensee for the financial services provided to you and is responsible for those services. The Licensee authorises, and is also responsible for, the content and distribution of this FSG.
The Licensee’s contact details are as follows:
Writing to our Office Address: Level 14, 275 Alfred Street, North Sydney NSW 2060
Visiting our Website: https://forexplatinumtrading.com/
Phone: +61 2 7227 7857
We are authorised to provide general financial product advice in relation to Derivatives and FX products. We are authorised to provide these services and products to both retail and wholesale clients.
Services are provided by qualified employees for and on behalf of Forex Platinum Trading.
Upon becoming a client of Forex Platinum Trading, you will have access to online educational material where you will be taught about the financial markets.
We will provide you with general financial product advice through a number of means including:
We will only provide services to you, with your prior, informed consent. If you do not understand any of the information in this FSG, or have any other questions relating to the terms on which we will be acting, please contact us.
In providing our services, other financial matters may arise. However, we are not authorised to provide services in relation to any financial product except those listed in this FSG. You should seek specific advice from the appropriate professionals on other matters relevant to you.
There is an important difference between ‘general advice’ and ‘personal advice’. We provide you with ‘general advice’ which means that we have not considered any of your individual objectives, financial situation and needs. If we provide you with general advice, we will provide you with a warning that the advice may not be appropriate to your needs, financial situation or objectives.
Please retain this FSG for your reference and any future dealings with us. We may also add documents at a later date which will also form part of this FSG, and these should be read together with the FSG. These documents will include the word ‘FSG’ in the heading.
The derivative products we provide general advice on involve risk. A description of the risks associated with each product will be outlined in detail in the relevant Product Disclosure Statement (PDS), which will be provided to you by the product issuer.
You should consider the information contained in the relevant PDS before investing in or trading on any financial market.
We may provide other documentation as required. These documents may include educational material, client agreements or other offer documents.
Fees for providing you with our services may be received by either the Licensee or Forex Platinum Trading.
All fees described in this FSG include GST unless otherwise stated. We will explain all fees payable by you prior to any general financial product advice being offered to you.
Forex Seasoned Trader Package - $3,997 Paid in full or $4,497 on a payment plan
Forex Lifestyle Trader - $6,997 Paid in full or $7,697 on a payment plan
Forex First Class Trader - $9,997 Paid in full or $11,000 on a payment plan
At times, Forex Platinum Trading may enter into referral agreements with external service providers. Currently, no referral agreement has been entered into.
From time to time, we may accept alternative forms of remuneration from product providers or other parties, such as hospitality or support connected with our professional development (e.g. training or sponsorship to attend conferences). We maintain a register detailing any benefit we receive which is valued at between $100 and $300, and other benefits that relate to information technology, software or support provided by a product issuer, or that relate to education and training purposes.
If you have a complaint, you can contact us using the details provided in this FSG and discuss your complaint. We will try and resolve your complaint quickly, fairly and within prescribed timeframes.
Alternatively, you can contact our Licensee using any of the contact details provided in this FSG.
If the complaint cannot be resolved to your satisfaction within 30 days, you have the right to refer the matter to the Australian Financial Complaints Authority (“AFCA”). AFCA provides a fair and independent financial services complaint resolution that is free to consumers.
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001
You can also contact ASIC on the Freecall Infoline: 1300 300 630. This is another alternative that you may use to make a complaint and obtain information about your rights
We have arrangements in place to maintain adequate professional indemnity insurance as required by s912B of the Act. This insurance provides cover for claims made against us and our representatives, including claims in relation to the conduct of representatives who no longer work for us but who did so at the time of the relevant conduct.
Your privacy is important to us and we are committed to compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We collect your personal information when you: